[13 Oct] SCMP Conversations: AI & Consumer Experience

SCMP Conversations: AI & Consumer Experience

Empowering consumers with ethical AI in e-commerce
October 13, 2022 | Hybrid Event


The South China Morning Post is excited to launch SCMP CONVERSATIONS: AI & Consumer Experience, bringing together Hong Kong based e-commerce leaders and etailers, policymakers and techpreneurs to discuss and debate how AI can spur business growth, innovative ideas and customised consumer experience in the e-commerce space. Experts will deliberate how AI provide consumers with benefits and misconception and how to protect their privacy and rights going forward with ethical e-commerce business practices


10:30 AM10:30 AM – 10:35 AM GMT +8   (5 Min)
Welcome Remarks by SCMP
10:35 AM10:35 AM – 10:45 AM GMT +8   (10 Min)
Opening remarks
10:45 AM10:45 AM – 11:00 AM GMT +8   (15 Min)
Key takeaways from Consumer Council AI Study Report
11:00 AM11:00 AM – 11:45 AM GMT +8   (45 Min)
Panel: The consumers have spoken: actionable strategies for a sustainable, ethical e-commerce business
11:45 AM11:45 AM – 12:30 PM GMT +8   (45 Min)
Panel: Maximising revenue, customer satisfaction and brand loyalty
12:30 PM12:30 PM – 12:35 PM GMT +8   (5 Min)
Closing remarks by Consumer Council