SCMP Conversations: AI & Consumer Experience
Empowering consumers with ethical AI in e-commerce
October 13, 2022 | Hybrid Event
ABOUT THE EVENT
The South China Morning Post is excited to launch SCMP CONVERSATIONS: AI & Consumer Experience, bringing together Hong Kong based e-commerce leaders and etailers, policymakers and techpreneurs to discuss and debate how AI can spur business growth, innovative ideas and customised consumer experience in the e-commerce space. Experts will deliberate how AI provide consumers with benefits and misconception and how to protect their privacy and rights going forward with ethical e-commerce business practices
AGENDA
10:30 AM | 10:30 AM – 10:35 AM GMT +8 (5 Min) Welcome Remarks by SCMP |
10:35 AM | 10:35 AM – 10:45 AM GMT +8 (10 Min) Opening remarks |
10:45 AM | 10:45 AM – 11:00 AM GMT +8 (15 Min) Key takeaways from Consumer Council AI Study Report |
11:00 AM | 11:00 AM – 11:45 AM GMT +8 (45 Min) Panel: The consumers have spoken: actionable strategies for a sustainable, ethical e-commerce business |
11:45 AM | 11:45 AM – 12:30 PM GMT +8 (45 Min) Panel: Maximising revenue, customer satisfaction and brand loyalty |
12:30 PM | 12:30 PM – 12:35 PM GMT +8 (5 Min) Closing remarks by Consumer Council |